Transitional Support and Housing Worker – PT Contract

Internal \ External Posting

Transitional Support and Housing Worker – PT Contract

Posting Date: February 2, 2024                                                       Closing Date: February 13th, 2024

Wage:  $24.60

DRHP is seeking to fill one (1) part-time contract position (2 days per week) for Transitional Support and Housing Worker. The successful candidate will work with women and their children who have experienced Gender Based Violence and are striving to live a life free from violence. This individual must enjoy working with a multifaceted team and has strong individual work ethics to support women and their children along their healing journey.

Mandatory Requirements

  • Completion of a Post-Secondary Degree/Diploma in Social Work with emphasis in Intersectional Feminist, anti-Racism Anti-Oppression Framework
  • 1 – 3 years of group and individual counselling or crisis support work
  • 3-5 years’ community outreach and engagement activities providing women with appropriate resources encourage independence and break the cycle of abuse
  • Understands the impact of domestic violence on women and their children
  • Aware of the systemic barriers that hinders women
  • Excellent written and verbal communication skills
  • Facilitates conflicts with proven diligences to resolution that works in the best interest of the parties involved
  • Valid First Aid and CPR certificate
  • Highly demonstrated knowledge of Trauma-informed practices; harm reduction and Anti-Oppression Framework
  • Possess a wealth of knowledge of community agency organizations to support women’s action plans
  • Experience working in a diverse cultural setting related to programming for women in areas of homelessness, poverty and violence
  • Well-developed interpersonal skills
  • Ability to relate to people from diverse social, economic and ethnic backgrounds
  • Applies strict confidentiality to all agency and client information


  • Work with women and partner programs to identify and develop transitional plans
  • Prepares for counselling sessions, completes case reports, monitors clients progress and terminates cases after a six-month of inactivity  
  • Develop creative measures to assist with the daily operation of the Transitional Program
  • Deliver case management support and crisis interventions to women and their children
  • Conducts intake interviews and assessment by phone in person or online platforms
  • Provides woman and their children with relevant information, education, counseling, and support
  • Develops case plans in conjunction with the client and other staff and or Supervisor
  • Experience and sensitivity in dealing with members of different cultural and racial backgrounds, including visible and invisible dimensions of diversity
  • Able to analyze complex situations and provide quality solutions
  • Works well independently with minimal supervision
  • Demonstrated willingness to be flexible and adaptable to changing priorities
  • Provide immediate tele-counselling to women who are in crisis
  • Willingness to learn new skills and adapt to a changing environment
  • Make regular connections, 1-1 meetings with clients to ensure their transitional plan\ goals are being met
  • Develop safety plan strategies with all clients that are housed  
  • Links and accompany clients to appropriate appointment and supports, including housing, education, job training, income supports, legal aid, and medical, approved by Program Manager
  • Prioritize cases that need more in-depth involvement (i.e. due to immigration hearings, social isolation) in consultation with the Program Manager
  • Accepts referrals from other agencies delivering programs for women experiencing homelessness, residing in shelters or women in the community who self-refer or are referred by other professionals or service providers


  • Conduct and complete intake for all clients served or accessing the program
  • Knowledge of Windows-based computer software
  • Maintains accurate, appropriate records for clients
  • Completes all household and shift duties as assigned
  • Exceptional organizational skills
  • Distributes and collects Evaluation forms and other tools for evaluation of the program
  • Communicates program concerns directly to Program Director
  • Excellent record keeping and organizational skills
  • Partakes in staff and team meetings, committees, training, and other educational activities
  • Completes all statistical requirements in a timely fashion to monitor outcomes
  • Work closely with FT- TSHW


  • Uses appropriate judgment in difficult or emergency situations
  • Actively participates in regular supervision sessions with Program Director
  • Communicates concerns, issues, and problems affecting job performance and program quality to the Program Director
  • Deals effectively with job related stress, including accessing need for time off and/or professional development
  • Consults with her supervisor on an ongoing basis as to the transitional support services being provided to the clients and who qualifies for stay in the transitional apartment program
  • Initiates consultation with the Program Manager on complex, high-risk cases
  • Performs other duties as requested by the Program Director and or her Designate

Health and Safety

  • Works in compliance with the OHSA & applies all health & safety policy & procedures
  • Takes reasonable precautions to ensure the health and safety of everyone who may be at risk
  • Identifies and corrects issues that can be addressed immediately
  • Cooperates with the Joint Health and Safety Committee, and assists inspectors in carrying out their duties
  • Elects JHSC representatives
  • Participates in hazard analysis
  • Reports to Building Manager anything that is likely to be unsafe or hazardous to health & safety of staff or anyone else, and any contravention of the Act or Regulations
  • Reports every accident, injury, illness, or other occurrence arising in the course of, or in connection with work, that has caused injury to staff or another person
  • Participates in health and safety orientation, education, and training

Note:  A current First Aid\CPR and police reference check are required prior to the start of employment.

DRHP welcomes applicants from women of all races, religion, ethnic origins and sexual orientation.

All interested candidates please submit your resume cover letter attention:  at

DRHP is unionized through OPSEU.